Emergency Server Maintenance - Reboots Required
Scheduled Maintenance Report for Pantheon Operations
Completed
All servers rebooted and service restored to all sites.
Posted May 14, 2015 - 06:00 PDT
Update
Scheduled maintenance is continuing and intermittent downtime has been seen. We are investigating and addressing any issues as needed.
Posted May 14, 2015 - 05:03 PDT
Update
We are seeing intermittent downtime on some sites as scheduled maintenance continues. We will continue to investigate and address issues as they arise.
Posted May 14, 2015 - 04:00 PDT
Update
Scheduled maintenance continues as planned, seeing brief downtime on a small number of sites.
Posted May 14, 2015 - 03:00 PDT
Update
We are seeing intermittent downtime on some sites as scheduled maintenance continues. We will continue to post updates as needed.
Posted May 14, 2015 - 02:04 PDT
Update
We are seeing intermittent downtime on some sites as scheduled maintenance continues. We will continue to investigate and address issues as they arise.
Posted May 14, 2015 - 01:00 PDT
Update
Halfway through scheduled maintenance, seeing brief downtime on a small number of sites.
Posted May 14, 2015 - 00:00 PDT
Update
We are seeing intermittent downtime on some sites as scheduled maintenance continues.
Posted May 13, 2015 - 23:00 PDT
Update
Scheduled maintenance continues - 4 hours in and making solid progress.
Posted May 13, 2015 - 22:00 PDT
Update
Scheduled maintenance continues as planned.
Posted May 13, 2015 - 21:00 PDT
Update
We are continuing scheduled maintenance as planned.
Posted May 13, 2015 - 20:01 PDT
Update
Scheduled maintenance is proceeding as planned, regular updates to follow.
Posted May 13, 2015 - 19:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2015 - 18:00 PDT
Scheduled
We are working with our infrastructure partners to address a security issue requiring reboots of all Pantheon systems within the next 24 hours. We plan to perform these reboots during a window from 6pm May 13th (tonight) to 6am May14th. We expect to see short disruptions to customer sites as reboots proceed through our platform during both of these windows.

We recognize this activity is disruptive. Whenever possible we strive to achieve strong security, high availability, and quality user experiences. We will do all we can to minimize the impact of updating these systems and return your site to full operation as quickly as possible.

We will provide hourly updates during each of the scheduled maintenance windows. Please visit http://status.getpantheon.com for updates and any change to the schedules.
Posted May 13, 2015 - 16:36 PDT